Corporate Performance Development Process How QPS Helps Organizations to Become Successful Four-Phase Initiative: The corporate performance development process has a four phase approach that allows the corporate culture to integrate transformation. This approach is centered on the concept of the learning organization which means that all employees, when provided with an opportunely for continuous learning, will increase their own personal performance and thus have a positive impact on the company as a whole. The Four phases of involvement include 1. Strategic Communication 2. Determination of Best Products, Best Services, and Best Practices 3. Change Management and Implementation of New Business Processes 4. Interpersonal and Skill Based Employee Development Integrated Approach: For an approach to be effective and truly impact a company's bottom line, it must link the corporate vision and strategy to the core competencies and skills of the individual employees at all levels. This is accomplished by transforming managers into leader/coaches. Leader/coaches become catalysts for change because they are knowledgeable about the day-to-day operations of their business units, and they have been equipped with the skills necessary to communicate the company's strategy as they present and facilitate basic training. Formalized training will include a curriculum plan that matches the job skills of the individual employees to the needs of the business units and the company as a whole. Ideally, a corporate university is created allowing business units, management teams, and employees to essentially manage their own career development. Consulting Services and Overview of Corporate Curriculum: The outline listed here provides a snapshot of the programs available. Each course can be customized to the client's needs. • Strategic Communication º Vision, Mission and Guiding Principles º How to Communicate Corporate Strategy º Interpersonal and Skill Based Employee Development • Effective Management Skills º Recruiting and Selecting º Coaching and Training º Motivation and Compensation º Performance Management º Project Management • Leadership Development º Executive Leadership Program º The Character of a Leader º Leadership Styles º Leadership vs. Managing • Sales and Marketing º Relationship/Consultative Selling Skills º Negotiating Skills º Market Analysis and Planning º Account Management Skills • Service Excellence º Service Impact on Profitability º Customer Expectations º Empowerment º Creative Problem Solving • Personal Development º Personal Leadership º Integrity º Communication Skills º Team Building For more info about organizational development models that work in a 21st Century business world click on The Fifth Element