Leadership Project The Situation Leaders at Fortune 500 pharmaceutical firm were having trouble working with their project teams on core company initiatives. Some of the common complaints were that the leaders of each initiative did not provide timely information to team members. Those surveyed also indicated that certain leaders did not seem to command the confidence of key members of the team(s) who were responsible for carrying out the corporate initiatives. The Problem • Projects were woefully behind schedule • Information critical to the success of the projects was falling through the cracks • Team members complained of a lack of confidence in certain leaders ability to provide helpful direction and strategy for solving problems. The QPS Solution • Incorporated the 20/20 leadership assessment system. • After determining the strengths and weaknesses of leaders, provided them with a developmental system for enhancing communication skills, building new "trust bridges" with constituents. • Leaders participated in "Strategic Thinking" and "The Leading Edge" workshops and began incorporate these new processes and techniques in their management styles. • Created peer mentor groups for leaders to be accountable to each other around goals for improving their performances. The Result • 180 degree turn-around in confidence and responsiveness of team members. • All team members report that projects are being completed on time and customer expectations are being met accordingly. • Team members report that they feel more empowered and are able to grow in their respective roles as a result of their expanded responsibilities.